Cancellation and No-Show Policy
Late cancellation
Union Salon has a 24 hour cancellation policy, if you are not feeling well and require to reschedule please call or email us ASAP. Confirmations are sent out 48 hours before the appointment.
Late cancellations will be charged 50% of the service.
No-show policy
We have a zero tolerance policy in regards to no shows. If this happens once, a fee of 100% of the no-call/no-show service is due at your next appointment. If it happens more than once, we require 50% payment for any future appointments as a deposit.
We understand that sometimes schedules change, and in some cases of weather, family emergencies, or sickness the late cancellation fee can be waived.
Please keep in mind that we keep the schedule open for the confirmed booked appointment. A late cancellation more than likely does not get filled in therefore the stylist and salon lose the opportunity to generate any income during the scheduled hours of the service.
Thank you for your continued support,
The Union Salon Family